The data connectivity has been a hassle with some new 8703e’s and Verizon that we now have in the office. Here’s a couple troubleshooting steps to check for or establish connectivity with Verizon. To check for basic data connectivity:<\/p>\n
1. Send a PIN to yourself.
\n2. Go to “Options”, “Status”, copy the PIN (using the scroll wheel and pressing to copy), go back to “Messages”, press the scroll wheel to compose a PIN, in the To: line press the scroll wheel to paste in the PIN, and then type “test” in the subject and body fields.
\n3. Press the scroll wheel to send the message.<\/p>\n
If you received the PIN, the issue is with your IS department and their BlackBerry Exchange Server. If you didn’t receive the PIN in your inbox, re-establishing the routing functions of the BlackBerry:<\/p>\n
1. Go to Options->Advance Options->Host Routing Tables.
\n2. Press the scroll wheel and choose “Register Now”.
\n3. Return to Message to check your inbox for a message that says “Device has been registered.”<\/p>\n
Return and repeat the first half of these instructions to check for connectivity. If you still aren’t receiving emails or able to surf the web on your BlackBerry, call Verizon.<\/p>\n","protected":false},"excerpt":{"rendered":"
The data connectivity has been a hassle with some new 8703e’s and Verizon that we now have in the office. Here’s a couple troubleshooting steps to check for or establish connectivity with Verizon. To check for basic data connectivity: 1. … Continue reading